1. How do I subscribe to a package with MomuKid?

 

To subscribe to a MomuKid package, simply log in to your account, choose a package that suits your needs, and complete the checkout process. Once subscribed, you'll unlock a world of exclusive benefits, including instant discounts and more.

 

2. What are the benefits of subscribing to a Momukid package?

 

By subscribing to a Momukid package, you'll enjoy a range of benefits. As a subscriber, you'll receive exclusive discounts that go beyond the regular promotions available to non-subscribers. If a product is already on sale, you'll still get the package discount, and the additional savings will be credited to your user wallet for future purchases.

 

3. How does a Momukid package work? 

 

Once you subscribe, your package amount will be credited to your account. When you shop, you can choose to use this amount towards your purchase. The amount will be deducted from your package balance, and any additional discounts earned will be credited to your user wallet for future purchases.

 

4. Would I still be able to use my unutilized package amount after the expiry of the ‘Package Period’? 

 

Once your package expires, any unused amount will be transferred to your user wallet. You can use this amount for future purchases, but you won't be eligible for additional package discounts.

 

5. What happens if I have a lesser amount in my package wallet during check out?

 

If your package balance is insufficient for your purchase, you can combine it with funds from your user wallet or choose other payment methods like Credit/Debit cards, Internet payment etc. You can even use a combination of these options to complete your order.

 

6. How do package discounts work?

 

When you make a purchase using your package, the discount amount will be credited to your user wallet. For example, if your package balance is AED 150 and you purchase AED 100 worth of products, AED 100 will be deducted from your package balance. Additionally, if there is a 10% discount, AED 10 will be credited to your user wallet. You can use this wallet credit for future purchases.

 

7. Can I combine product or seasonal discounts with my package discount?

 Yes, you can! Here's how it works:

 

Higher Product Discount: If a product is on sale with a discount greater than your package discount, you'll receive the higher product discount. The difference between the product discount and your package discount will be credited to your user wallet.

 

Equal Discounts: If the product discount is equal to your package discount, you'll receive the package discount, and the full amount will be credited to your user wallet.

 

Lower Product Discount: If the product discount is lower than your package discount, you'll receive the package discount, and the full amount will be credited to your user wallet.

 

8. What is a User Wallet?

 A User Wallet is a virtual wallet where you can store credit. For package subscribers, any discount earned from the package will be credited to your User Wallet. You can use this credit to make future purchases.

 

9. Is my online payment on Momukid safe?

 Yes, your online payments on Momukid are completely secure. We prioritize your privacy and use advanced security measures to protect your information. Our payment gateway employs the highest level of SSL/TLS encryption to ensure that your sensitive data remains confidential.